Legal Information
Legal Information – GT Physio
Last Updated: 13 August 2025
Welcome to GT Physio (GTphysio.com.my). This section covers our Privacy Policy and Terms & Conditions, which govern your use of our website and services. By continuing to use our website or booking our services, you agree to these terms.
1. Privacy Policy
GT Physio (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.
1.1 Information We Collect
We may collect:
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Personal Information: Name, email, phone number, payment details, and information you provide when booking.
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Non-Personal Information: Browser type, IP address, pages visited, and usage data.
1.2 How We Use Your Information
We may use your information to:
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Process bookings and payments
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Communicate about appointments and services
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Send promotions or updates (if you opt in)
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Improve our website and services
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Fulfil legal requirements
1.3 Sharing of Information
We do not sell or rent your data. We may share it with:
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Service providers (e.g., payment processors, IT support)
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Legal authorities if required by law
1.4 Cookies
Our site may use cookies to enhance your experience. You can disable them in your browser settings, but some features may not work properly.
1.5 Data Security
We apply reasonable security measures but cannot guarantee 100% data protection over the internet.
1.6 Your Rights (PDPA)
You have the right to request access, correction, or withdrawal of consent for your personal data.
Contact us at gtphysio@gmail.com to make a request.
1.7 Third-Party Links
We are not responsible for the content or privacy practices of linked external sites.
2. Terms & Conditions
2.1 Acceptance of Terms
By booking or using our services, you agree to these Terms & Conditions.
2.2 Services
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All services are subject to availability.
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We may change, suspend, or discontinue services without notice.
2.3 Bookings & Payments
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Booking fee: RM50 (non-refundable unless otherwise stated).
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Payments must be made via the methods listed on our site.
2.4 Cancellations & Rescheduling
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Please provide at least [X] hours notice for changes.
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No-shows may result in forfeiture of booking fees.
2.5 Pricing & Promotions
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Prices are in Malaysian Ringgit (RM) and may change without notice.
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Promotions are valid only during the stated period.
2.6 Limitation of Liability
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We are not responsible for losses or injuries arising from our services, except as required by law.
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You must provide accurate personal and health information.
2.7 Intellectual Property
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All content (text, images, logos) is owned by GT Physio or used with permission.
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No copying, reproduction, or distribution without our written consent.
2.8 Governing Law
These terms are governed by the laws of Malaysia. Disputes will be handled in Malaysian courts.
3. Contact Us
If you have any questions about this Legal section, contact:
GT Physio
🌐 Website: https://GTphysio.com.my
📧 Email: gtphysio@gmail.com
📞 Phone: +60 12 500 8700
🏢 Address: No 2, Lorong Tenggiri, Seberang Jaya, 13700 Perai, Pulau Pinang